loan officer tip
Loan officer tip
Highly Effective loan officer tips:-
Every Loan officer should spend first two hours of every day prospecting for new
business. Making a list of appointments that they will take next month, and what
loans will close the month after that?
Loan Officer should not wait for borrowers and Realtors to call them back. They
have to make the effort from their side by calling back their customers as they
are the caller they have the power.
Provide your customers written status reports weekly. They'll be happy; your
phone won't ring constantly.
Be gentle to your customers and they will be gentle to you.
Think of the loan as a project for the team to win! The team includes your
processor, underwriter, closer, borrower, Realtor and lawyer. As a team you are
Your goal as a salesman , is to make the process so easy that every one who
works with you will recommend you to their friends.
Most salespeople don't ask for referrals either they are too embarrassed to ask
for them, or they get so busy with the paperwork of the deal that they forget to
ask for referrals! But the rule for referrals is that
Rule #1: If you don't ask for referrals. You don't get referrals.
Rule #2: You ask for more referrals. You get more referrals!
Loan Officer Tip to ask for referrals:-
Immediately after you take the application, ask your customers to refer their
friends to you who are seeking for a mortgage like they were?
When you call your customer to inform them that, “Your loan is approved!". Give
them this information along with this message that "I've really enjoyed working
with you and would love to work with any of your friends who are thinking about
a new house or a mortgage?"
When the loan closes, call your customer to congratulate them and ask them to
give feedback on your service and if they give you a good report, ask for a
testimonial ,asking them to put it in writing and requesting them to inform
about your good service to all their friends when they need a mortgage. You can
give them your business cards so that they can refer you to their friends.
Keep in touch with your customer 3 or 4 times a year; ask them how they are
doing? And also ask them "By the way, do you happen to know of anyone thinking
of making a move or needing to refinance?"
If you adopt all these loan officer tips your customer will definitely remember
you when it's time for them to get a new mortgage! And also refer you to their